Downloads
Updated!
Mobil Vivid in an Smart device application that allows technicians in the field to accomplish a variety of tasks over the internet/intranet:
- Place accounts in and out of test and view real-time alarm history
- Review all historical alarm data
- Add and edit contact information
- Edit premises address
- Add and edit email addresses
- Review notes
- Review all zone information
Updated!
Matrix Data Entry is a web based application designed for alarm installation companies to add or change subscriber information directly into our central station database. All entered information is saved in real-time without queuing. This is the most complete tool to configure and maintain your subscribers:
Contacts and their pass codes
Zones and call lists
Local responding authorities
Open & Closing Schedules
And many other items!
Also includes:
Access to over 30+ customizable reports
"Live History Scroll” of all alarm activity
Customer Care Tool that allows one-click access to your customer’s information to help improve and enhance your customer support
Our “Commercial Portal” was designed to allow access by a manager to critical information on groups of customers like franchise retail establishments. With one login to this interface, a manager can more easily review critical information as it pertains to the alarm system and manage employee traffic through any facility.