Uploading & Downloading is the process by which a Central Station can access an alarm panel using specialized software and hardware. This process enables the Central Station to perform remote programming and interrogation of the control panel at a customer’s site – via a modem and a telephone line - without expensive on-site visits from a technician.

This communication enhancement has become an invaluable tool for trouble-shooting problems and for delivering a higher degree of security for the alarm dealer and for the customer.

Home Security has the Uploading & Downloading software for most of the major panel manufactures. We are ready to help you when a problem or the need arises.